Accom Nelson Bay
TERMS and CONDITIONS of HOLIDAY LETTINGS
- The premises are let to you for holiday purposes only; for the period stated on your receipt.
- The keys to your holiday property are available from 2:00pm on the day of arrival, at our office - 5 Stockton St. Nelson Bay 2315 Bus Hrs: Mon. - Sat. 9:00am to 5:00pm Sun 10:00am - 4:00pm: arrangements can be made for arrivals outside of business hours - FEES DO APPLY - for each late arrival. All properties are to be vacated by 10:00am on the day of departure. Please return all keys/remotes to our office when leaving. The cost of any keys/remotes not returned will be deducted from your security deposit. If you have not arranged for a late departure; and remain in the property after 10:00am you will be charged an extra day; the cost will be taken from your security deposit.
- a) Deposits: ALL deposits paid for Holiday Accommodation become non-refundable after 48 (forty eight) hours.
b) A non-refundable deposit of half the total tariff is required to confirm a booking. The total tariff is payable before occupancy. Personal cheques will not be accepted. EFTPOS facilities are available in our office. All payments can be made online via a secure payment site. Please note: there must be a clear twenty four (24) hours between the booking date and the date of occupancy. BOOKINGS MADE (online) WITH THE SAME PAYMENT and ARRIVAL DATE WILL NOT BE ACCEPTED.
- The booking is made in good faith by the agent but is subject to any changes that may be notified by the property owner prior to commencement of your occupancy. The agent cannot be held responsible for changes made by the property owner outside of their control. Every effort will be made to offer alternate accommodation should this occur.
- The number of occupants staying in the property must not exceed the number of beds in the property.
- Pets are not permitted on the premises. Unless clearly stated as pet friendly.
- All breakages, damage and lost keys must be reported to the agent and paid for immediately.
- No responsibility is taken for occupants personal property left on the premises; this includes items in Boats and Cars.
- With telephone or postal bookings the description of the premises by the agent is made in good faith; but no responsibility for misdescription can be accepted.
- You are Holidaying in a normal residential area; therefore, no person on the premises shall be guilty of conduct that is a nuisance (this includes loud music & loud parties) to adjoining or neighbouring occupiers. Strata Title by Laws and Regulations must be observed at all times, when holidaying in units, townhouses and duplexes. If the agency deems it necessary (due to bad behaviour) to call the Security Patrol to the premises; the cost will be deducted from your security deposit and your booking may be terminated immediately.
- YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IS CONFIRMED WHEN PAYMENT OF THE DEPOSIT IS MADE.
THE SECURITY DEPOSIT and other IMPORTANT INFORMATION
All holiday property bookings are subject to a security deposit; please confirm the amount with the holiday booking clerk. The deposit is refundable (subject to satisfactory inspection) after the cleaner has carried out an inspection of the property after you have vacated the premises.
By preference and for your convenience, the deposit amount is secured by Pre Authority on your credit card. This means that a reading is taken of your card, but money is not actually removed from your account. It is only if there is a reason to do so (damaged/broken items), that a claim is made and money deducted from the account. In the majority of cases no claims are made. If you discover, on arrival, at the property; damaged/broken items advise the agency immediately.
If there is anything you do not understand or questions you have; speak to the Agency staff.
Linen is not provided in any property; you may hire linen through our office or bring your own.
WEBSITE DISCLAIMER
Accom Nelson Bay Pty. Limited has endeavoured to maintain the accuracy of the content within this site, however from time to time; aspects of the content may be out of date. Certain information is provided by others including property owners, for that we accept absolutely no responsibility for its accuracy.
Accom Nelson Bay Pty. Limited and any representatives, make no warranty, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose and freedom from infringement, nor assumes any legal liability or responsibility, for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed in any of these materials. Accom Nelson Bay Pty. Limited and any representatives, specifically disclaims any other warranties, guarantees or promises, whether or not stated in full in this document.